We charge a R99 service fee for every Request approved and shipped. It’s non-refundable. The service fee is charged before any items are shipped to verify the validity of the payment information you provided.
No, this is not a subscription service - There is no regular obligation or hidden fees. Requests are made by you at your sole discretion whenever you find something that you want but you're not sure of the fit. We use PayFast subscription platform to automate payments but there are no recurring charges.
We require a valid credit card on file in order to ship you merchandise. That said, you won't be charged unless you request a fitting and keep the items you requested ( A R99 service fee is processed before items are shipped to verify that the card you provided is valid)
For easy and convenient returns, we use Aramex Store-to-Door service (No need to schedule a collection just simply drop-off your parcel). Aramex Store-to-Door service is available at your nearest Pick n Pay, Caltex FreshStop and selected Checkers outlets nationwide. (See More details)